Rent Ready Values, Mission & Vision

Rent Ready is built on a solid foundation of age-old values that we are proud to share with you. These values have grown out of founder Dave McCall’s mission and vision for his company. Every day, the Rent Ready staff strives to achieve excellence in everything we do for our valued customers.

INTEGRITY

  • We tell the truth. Our “yes” means yes and our “no” means no. Our word is our bond.
  • We honor all laws and commitments.
  • We lead by example and are accountable for our actions.
  • We will never compromise our values.

CUSTOMER SATISFACTION

  • We believe the principal test of quality is customer satisfaction and the degree to which customers value our services.
  • We strive to exceed customer expectations and to develop customer enthusiasm in all our business activities.
  • We listen to our customers and provide a consultative response to their changing needs and preferences.

EMPLOYEE FULFILLMENT

  • We promote a balance of spiritual, family, career, mental, physical, and social elements in our lives.
  • We recognize the pursuit of excellence.
  • We recognize and are committed to the diversity of people, ideas, cultures, and religions.
  • We strive to create an environment that fosters long-term relationships.

TEAMWORK

  • We focus on working together to achieve our common goals.
  • We value “jumping in” to assist people to fulfill their needs.

GOOD CITIZENSHIP

  • Being involved in our communities.
  • Seeking innovative ways to improve the quality of life for all.
  • Demonstrating leadership in all aspects of our lives.
  • Being good stewards of all resources entrusted to us.

POSITIVE GROWTH

  • With a strong foundation of integrity and the intense pursuit of customer satisfaction, employee fulfillment and good citizenship, we expect that we will create positive growth.

Mission

  • Provide a way to transform apartments into homes by offering a systematized, integrated approach to common area and grounds cleaning and apartment painting, cleaning and carpet/ floor cleaning.
  • To enhance the lives of our employees through our RENT READY values.

Vision

  • To be the example and to enhance the lives of others by leading a balanced life and serving others with integrity, honesty, and ethical behavior.
  • To be the premier provider of integrated services to apartment communities in the Washington, DC Metropolitan area.
  • To provide significant resources to improve the quality of life for all.
  • To achieve our vision through the vigorous pursuit of customer satisfaction and employee fulfillment, good citizenship, and good stewardship of our customers by using the latest personnel and technological achievements.